Registration

  • How much does PokerTracker 3 cost?

    PokerTracker 3 is no longer available for sale, it has been replaced with PokerTracker 4 which is our next generation tracking and HUD application.

  • Can I install PokerTracker on more than one computer?

    Yes, your PokerTracker 3 registration code is good for use on two separate computers. You should use the same registration code on both computers.

  • Can I install PokerTracker on a Virtual Machine / Windows emulator?

    Yes. However, each virtual machine installation counts as one of your two usages per registration code regardless if they are on the same physical computer.

    If you install PokerTracker on your computer then install it on a virtual machine on the same computer this would count as the maximum of two allowed usages per registration code.

  • I have reinstalled PokerTracker 3 and need a new registration code.

    You should continue using the same registration code that was initially provided to you. If you no longer have the email with your registration code and are registered on the PokerTracker website you can view your code directly on the site under My Account -> Registration Codes.

  • Were PokerTracker 3 for Windows and Mac Separate?

    With your PokerTracker 3 purchase you received a registration code which will work on both Windows and Mac.

  • I lost my Registration Code

    If you are a registered user on the PokerTracker website, you can view your PT3 registration code directly on the site under My Account -> Registration Codes.

    If you have not yet registered on the website, please register for an account so that you can view your code on the site as mentioned above.

  • I need a new code

    You should use the same PT3 registration code that was initially provided to you and is located directly on the PokerTracker website under My Account -> Registration Codes.

    This same code should be used on (up to) two separate computers.

  • I need to completely resinstall PT3

    Continue using the same PT3 registration code that was initially provided to you and is located directly on the PokerTracker website under My Account -> Registration Codes. There is no need for a new code.

    Please be advised that PokerTracker 3 is no longer supported, we recomend switching to PokerTracker 4 to assure compatability. 

  • My PT3 Registration Code is not listed on the site

    If your PT3 registration code is not listed on the PokerTracker website under My Account -> Registration Codes then your payment email address does not match your registered website email address and you were not logged into your account when you purchased.

    Please 'Proceed' to send us a message with the email address that you used to purchase PokerTracker 3 along with your full real name and we will gladly link it to your account so that you can view your code on the site.

  • My Registration Code does not work

    If you receive an "Unable to communicate with registration server" or "Invalid Registration Code" error message then:

    1. Please make sure that you copy/paste the registration code exactly as received. If you are doing this then your registration code is valid. (See #2)
    2. If you are doing #1 above then something is preventing PokerTracker from connecting to the registration server to validate your code. Please add an exception into your firewall to allow PokerTracker.exe Full Internet access. (Simply disabling your firewall may not resolve the issue). For instructions on how to add an exception into your firewall please see the guide linked below:

    Firewall Troubleshooting Guide

  • I need to transfer PT3 to a new computer

    Your PT3 registration code is good for use on two separate computers at the same time. You should use the same code on both of your computers. If you purchase a new computer, completely uninstall PokerTracker 3 from your old computer. You can then install PT3 on your new computer and continue using the same PT3 registration code that was initially provided to you and is located directly on the PokerTracker website under My Account -> Registration Codes. There is no need for a new code.

    Please be advised that PokerTracker 3 is no longer supported, we recomend switching to PokerTracker 4 to assure compatability. 
  • I need to transfer my PT3 registration code to another person

    PokerTracker 3 registration codes could only be transferred to another person if the code has never been used.  Now that the End of Life for PokerTracker 3 has been reached, your registration code can no longer be transferred.  

highfalutin