Charged for Table Tracker- Need refund

General discussion of PokerTracker 3.

Moderator: Moderators

Charged for Table Tracker- Need refund

Postby Gawdd » Mon Nov 19, 2012 1:45 am

Hi

I was unaware that I was under a trial period for Table Tracker. I just got charged. and I would like to cancel and get a full refund because I do not use this software.

I have no idea how to reach support on an email.

Can someone help. Or can support drop me an email on ishwar DOT sundararaman AT gmail DOT com
Gawdd
 
Posts: 1
Joined: Wed Sep 19, 2012 12:23 pm

Re: Charged for Table Tracker- Need refund

Postby WhiteRider » Mon Nov 19, 2012 3:56 am

You can cancel your TableTracker subscription on the TableTracker Cancellations page.
We do notify everyone who selects the TableTracker free trial when they purchase that they need to cancel if they don't want to carry on using it, and we send a reminder email about this before the free trial period runs out, but if you didn't use it please open a Support Ticket and explain your situation and we may be able to refund in some cases.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to General [Read Only]

Who is online

Users browsing this forum: No registered users and 17 guests

cron