RAKE PROBLEM...LOL

[kraada]

You can request a full playing audit from the PokerStars client via Requests --> Playing History Audit, and we will import those files as long as you have them send you the CSV version.

[WhiteRider]

If you are regularly not getting the correct results imported from the hand history and summary files then please attach a few examples to a Support Ticket so that we can find out why, and see what needs to be fixed.

[mario_calder]

If you are regularly not getting the correct results imported from the hand history and summary files then please attach a few examples to a Support Ticket so that we can find out why, and see what needs to be fixed.

Yes the problem, i think, i that is not a local and puntual error...is not only 2 or 3 sng...must be much more!!because, really, doesn´t coincide!
I´ve the Playing History Audit. Send u via ticket?
The problem is that WhiteRider talk about...wi will fix the problems, ok, but others problems will come!!lol.
What i do? Send u the History in CSV and for fix de following problems that will come...???
How i put examples?
Thankx team

[kraada]

Zip up the csv file and the hand histories of any tournament whose results don't match and send them to us via our support system at the link WhiteRider posted above and we'll look into it for you.

[mario_calder]

Zip up the csv file and the hand histories of any tournament whose results don't match and send them to us via our support system at the link WhiteRider posted above and we'll look into it for you.

Krada but...i don´t know which tournaments don´t match....i must compare the CSV history and my PokerTracker Holdem results?

[kraada]

Then send us the audit and screenshots and we'll do it.

[mario_calder]

Then send us the audit and screenshots and we'll do it.

I don´t understand very well it sorry... Ok, i will change myself the last 300 sng results by myself, putting my correct winnings(it´s true, i don´t know why but i´m looking tournaments id´s which my winning not coincide between PT3 and my Playing History Audit). So ok, i will do it manually but... from the following sngs i will have the same problem!i don´t understand how u expect to fix the problem and improve that! Please tell me clearly what i must to send by the ticket

[mario_calder]

Then send us the audit and screenshots and we'll do it.

I don´t understand very well it sorry... Ok, i will change myself the last 300 sng results by myself, putting my correct winnings(it´s true, i don´t know why but i´m looking tournaments id´s which my winning not coincide between PT3 and my Playing History Audit). So ok, i will do it manually but... from the following sngs i will have the same problem!i don´t understand how u expect to fix the problem and improve that! Please tell me clearly what i must to send by the ticket

Omg change it manually is a fucking crazy thing..... pfffffff........i prefeer not to change it myself. But tell me how to miss the followings problems when PT3 import the Hand History...

[kraada]

PT3 will import that CSV file and update things, if you have tournaments you can confirm were wrong after the fact then you can send those individually to us.

[mario_calder]

PT3 will import that CSV file and update things, if you have tournaments you can confirm were wrong after the fact then you can send those individually to us.

I can´t import that CSV file...how can i do it?i neither understand what do you want that i send u....neither understand how u pretend to fix the real problem: the followings fails imports.