HUD not working for Zoom

[StevenM]

new fix puts the correct stats on everyone maybe 1/5 times

The PokerTracker update may not be not the cause, the issue you are referring to appears to be a PokerStars bug. We think that PokerStars accidentally reset the 6 max seating positions, we do not yet know if this happened to everyone or just some players. To fix this:

1) Stop playing on Zoom tables.

2) In the PokerStars client software set your preferred seating settings in PokerStars for 6 max by clicking Options, then selecting Preferred Seat. Change the setting for 6 max to match the preferred seating PokerTracker. You may find this setting to be empty or moved to seat #1 in Stars.

3) As a precaution we advise that you check your other preferred seating settings in PokerStars, so far we have only noticed that this affects 6max.

4) Start importing in PT3, open up the Zoom tables.

Enjoy!

- TT

[tercet]

Hi, I have opened ticket 120525, with various hud issues I have been having with zoom. Some of which include, no stats for players, and incorrect player stats per table position.

[groove]

+1 for this problem since updating to the 3.13.3 BETA today. But I'm playing full ring. Sometimes it gets it right but then the next hand the stats are all in the wrong place. Here one is in the right place, then two more are wrong:

http://i42.tinypic.com/vls9.jpg

[BurninHand]

A fix was released a few minute ago and is available for download now.

Thx for the good support and the fast fix!

[kraada]

Thank you for the ticket. We are working on a fix.

[kilmarta]

+1 for this problem since updating to the 3.13.3 BETA today. But I'm playing full ring. Sometimes it gets it right but then the next hand the stats are all in the wrong place. Here one is in the right place, then two more are wrong:

http://i42.tinypic.com/vls9.jpg

same

[kraada]

We have made some progress since the last post - we hope to have a fix available soon.

[groove]

+1 for this problem since updating to the 3.13.3 BETA today. But I'm playing full ring. Sometimes it gets it right but then the next hand the stats are all in the wrong place. Here one is in the right place, then two more are wrong:

http://i42.tinypic.com/vls9.jpg

3.13.4 BETA looks to have resolved this. Good job.

[groove]

Oops, no. Spoke to soon. After playing a while it started doing it again, see bottom left table:

http://i40.tinypic.com/j6loie.jpg

[Skeldarkday]

The hands for Zoom are being saved on PT3 but hud not appearing. I have the latest download.