Ongame P5 engine and PT3

[kraada]

Try maximizing the window and seeing if they appear then and drag them to a different location once they're displaying.

[Anpfiff]

After the new update I still cant see all HUD boxes. They are just not there.

[kraada]

Please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and attempt to import while playing for one full orbit then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you.

[Anpfiff]

I think I found out whats wrong. It's because the stats were on the side panel. And when I closed the panel (which I usually do right away before the HUD appears) the stats dissappeared with the panel. So I opened the panel and positioned the stats on the table and saved again. Dont know if U wanna solve the issue of stats dissappearing when they are on the side panel when it is closed.

[kraada]

Thanks for the update, we'll make a note of it and if anybody else reports the same behavior on OnGame, I'll make sure to have them check that the stats aren't on the sidebar.

[AnziMon]

ongame seems to have a problem when I go allin at the river the pt3 do not notice how much money villain have left so pt3 count the pot wrong, here is a example

***** History for hand R5-814691-83 *****
Start hand: Tue Jun 30 13:20:21 GMT+0300 2009
Table: Yaren [814691] (NO_LIMIT TEXAS_HOLDEM $3/$6, Real money)
User: Anss113
Button: seat 4
Players in round: 4
Seat 9: 13OM13 ($173)
Seat 1: T-1000000 ($600)
Seat 3: -EASYMAN- ($554.75)
Seat 4: Anss113 ($1335)
13OM13 posts small blind ($3)
T-1000000 posts big blind ($6)
---
Dealing pocket cards
Dealing to Anss113: [2d, 2h]
-EASYMAN- calls $6
Anss113 raises $23 to $23
13OM13 folds
T-1000000 folds
-EASYMAN- calls $17
--- Dealing flop [8c, 2s, 8s]
-EASYMAN- checks
Anss113 bets $45
-EASYMAN- calls $45
--- Dealing turn [Kd]
-EASYMAN- checks
Anss113 bets $120
-EASYMAN- calls $120
--- Dealing river [9s]
-EASYMAN- checks
Anss113 bets $1147 [all in]
-EASYMAN- calls $366.75 [all in]
---
Summary:
Main pot: $1118 won by Anss113 ($1116)
Seat 9: 13OM13 ($170), net: -$3
Seat 1: T-1000000 ($594), net: -$6
Seat 3: -EASYMAN- ($0), net: -$554.75
Seat 4: Anss113 ($1896), net: +$561.75, [2d, 2h] (FULL_HOUSE TWO, EIGHT)
***** End of hand R5-814691-83 *****

At the session window (and graphs-window etc) pt3 shows "amount won +1,342" althoug the right is +$561.75, I have had this problem once before but I didnt find that hand.

[kraada]

Could you please attach that hand to a support ticket and PM me the ticket number so we can get a fix expedited for you?

[Polynx]

He is the answer of Ongame about tournament identifier missing in the log file and the PockerTracker compatibility issue:

Hi,

Thank you for contacting Ongame Network.

Please be advised that Ongame Network does not support any third party software and we therefore advise players not to use it when playing on the Network.

However, I have forwarded your feedback to the relevant department. I cannot guarantee that it will be implemented, but they will at least consider it.

Thank you for sharing your feedback with us!

Regards,
OngameNetwork Ombudsman

These guys are really funny (id: not serious).

I suggest everybody using PT3 with Ongame to send the same request to Ongame (fill the Ombudsman form on the Ongame website.)