Table Tracker

General discussion of PokerTracker 3.

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Table Tracker

Postby BruceOxner » Mon Oct 27, 2008 3:39 pm

When I click on OPEN TABLE, nothing happens
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Re: Table Tracker

Postby WhiteRider » Mon Oct 27, 2008 3:46 pm

What site?
What version of PT3?
Make sure that the table you're trying to open isn't hidden by filters in the poker site's lobby.

Are you using Vista? Is everything running as Administrator?
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Re: Table Tracker

Postby prajna » Mon Oct 27, 2008 3:47 pm

Make sure that you don't have that table filtered out in your list of tables in the poker site's software and (obv) make sure you have your poker site's software running at that time.

~ Thomas
[PokerTracker Support]
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Re: Table Tracker

Postby BruceOxner » Mon Oct 27, 2008 4:24 pm

It's Pokerstars and it's running.
No filters set.
PT3 is version 3.00 build 3.
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Re: Table Tracker

Postby WhiteRider » Mon Oct 27, 2008 5:07 pm

Find a table that you can see in both TT and Stars lobby, and try that one.
I've just tried it and it worked.
Are you using Vista? Are you running everything as Administrator?
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Re: Table Tracker

Postby BruceOxner » Mon Oct 27, 2008 5:36 pm

I tried it and it still doesn't work at all.
I us e Vista and I run as admin.
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Re: Table Tracker

Postby WhiteRider » Mon Oct 27, 2008 6:25 pm

OK, I assume you were able to open the same table directly in the pokerstars lobby?

Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
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Re: Table Tracker

Postby tgmaster » Mon Oct 27, 2008 7:00 pm

This error is fixed only in the last Beta, isn't it?
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Re: Table Tracker

Postby WhiteRider » Mon Oct 27, 2008 7:12 pm

tgmaster wrote:This error is fixed only in the last Beta, isn't it?

You're quite right - thanks for the reminder.
You will need to update to Beta 19 for this to work.

PT3 Build History / Release Notes
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Re: Table Tracker

Postby plvekamp » Mon Oct 27, 2008 10:38 pm

I'm running Beta 19 on Windows Vista SP1, having same problem. No filters, I can see the table on Pokerstars lobby. Already submitted a support ticket with log.
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