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Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 7:17 am
by berendey4
Hi

I have some problems with wizard auto import hand history on party poker (last mac ver.) and PT3 (last mac ver.). I am read all manuals etc. but all FAQ help message not help me.

PT3 not file monitor, manual choice directory monitor not work too.
In the gamy party poker create hand history file.
May be wrong format file party poker?

Pls help!

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Re: Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 7:41 am
by kraada
What happens if you continue? Just because we cannot autodetect properly does not mean the hands won't import or that the HUD wouldn't work - it just means that our auto detection failed.

Re: Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 7:50 am
by berendey4
kraada wrote:What happens if you continue? Just because we cannot autodetect properly does not mean the hands won't import or that the HUD wouldn't work - it just means that our auto detection failed.

after contintinue problem stay..
shows that the PT4 sees the work site

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Re: Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 8:19 am
by kraada
What was the full path in your very first screenshot? If you don't want to post it publicly, you can PM it to me.

Re: Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 11:22 am
by berendey4
kraada wrote:What was the full path in your very first screenshot? If you don't want to post it publicly, you can PM it to me.


its default path party poker


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i try change path but problem its now still

Re: Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 12:04 pm
by kraada
The Party Beta client is not yet supported in PT3: Mac as the information on the Party side has not yet been finalized - we should support their in-browser client though in the meantime.

Re: Party Poker and PT3 mac os

PostPosted: Tue Apr 17, 2012 4:32 pm
by berendey4
kraada wrote:The Party Beta client is not yet supported in PT3: Mac as the information on the Party side has not yet been finalized - we should support their in-browser client though in the meantime.

in the browser client same problem

Re: Party Poker and PT3 mac os

PostPosted: Wed Apr 18, 2012 3:24 am
by WhiteRider
Have you changed the import path to read the hand history files written by the browser Party software?
Are the hand history files being written as you play? If not, try disabling the 'save hand histories' option in the Party client and then enabling it again - IIRC I had a problem getting it working when I first tried it on Lion and that got it working.
The default path should be:
/Applications/PartyGaming/PartyPoker/HandHistory

If hand histories are being written and you think everything is set up correctly but the hands aren't importing please restart PT3 and play a few hands at a single table. Attach the PokerTracker.log file to a Support Ticket along with the hand history file for the session and that should let us see what is going on.