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Subscription Transferal

PostPosted: Wed May 09, 2012 4:11 pm
by test test
Hi there!

Something that has been buggin me for quite a while now was to figure out about supscription transfers.

2-3 years ago when i bought PT3 i had my housemate buy it for me cause i didn't have a credit card at the time. (and as far as i recall that was the only payment method back then). Anyway He ordered and payed for it in his name and I gave him the money and I've been using it since then.

I finally took the time to read up in the FAQ how you handle Subscription transfers and saw that that would have only been possible if the code had never been used before. Now I would obviously like to know if there is anyway we can transfer the subscription in to my name anyway and what we would have to do, to do so? Is it possible you destroy that particular liscence key and give out a new one once the subcription is transfered??


Thanks for clearing this up...

Re: Subscription Transferal

PostPosted: Wed May 09, 2012 5:35 pm
by kraada
Please create a support ticket for this issue and we'll make sure you get everything sorted out.

Re: Subscription Transferal

PostPosted: Wed May 09, 2012 6:07 pm
by test test
Done.

Thanks for the quick positive response.