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not importing and/or processing merge tournament summaries.

PostPosted: Thu Aug 23, 2012 3:24 am
by nickj7777
hi,

it just started in the past 24hrs, but every hyper hu i play, the tournament summaries have not been processed. i have to manually go into "enter holdem results" to update my results. im on the most up to date version. any reason for this? importing hands has been ok, but way more than usual "error: invalid pot sizes"...........

Re: not importing and/or processing merge tournament summari

PostPosted: Thu Aug 23, 2012 3:28 am
by WhiteRider
Merge just updated their software and it's possible the change has affected tournament detection in PT3 - please attach one of your hand history files where you're seeing these errors to a Support Ticket with a link to this thread and we'll check it out for you.

Re: not importing and/or processing merge tournament summari

PostPosted: Thu Aug 23, 2012 3:41 am
by nickj7777
sorry, newb question, but just choose any processed file from the date in question?

Re: not importing and/or processing merge tournament summari

PostPosted: Thu Aug 23, 2012 8:01 am
by kraada
If they all had the same problem, any one will do.