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Missing results

PostPosted: Wed Oct 31, 2012 1:19 pm
by rounder0303
Almost every single session that I play PT3 does not record some of the tables that I play. As far as I know it is always tournaments in which I make some type of profit. Over the past 10k sit and go's that I have played, the statistics like my ROI and net and so forth is very inaccurate. Any suggestions to why this happens?

Re: Missing results

PostPosted: Wed Oct 31, 2012 4:43 pm
by kraada
Are the hands missing or just the results? What site are you playing at and what version of PT3 are you currently using?

Re: Missing results

PostPosted: Fri Nov 02, 2012 12:55 pm
by rounder0303
Using version 3.13.4beta. Play on pokerstars, and not sure if its the results or the hands missing. I play around 24 tables at a time so it seems impossible to notice if one or two tables are not being tracked.

For instance, played a session today. Says that my net won was -$115.24, but only $95 is lost off my account. Where is this extra $-20 coming from ..it is like this for every single session as far as Ive noticed.

Re: Missing results

PostPosted: Fri Nov 02, 2012 1:42 pm
by kraada
Please restart PT3 with the Logging Enabled link, play a session, then report this problem and include the hand history from the session and we'll investigate further for you.