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Revolution network; configuration tab not there

PostPosted: Sun Sep 08, 2013 7:56 pm
by Veus
Hello,

next to preferences, the configuration tab is not there. For all the other networks the tab is there. I use 3.14.5, but I can't configure Lock Poker like this. Please assist

Re: Revolution network; configuration tab not there

PostPosted: Mon Sep 09, 2013 2:34 am
by WhiteRider
Are you using a Mac? The Revolution software on Mac is exclusive to Lock and isn't supported; and is likely to remain that way unless they roll it out to the entire Revolution network.

If you're using Windows click 'Show Hidden Sites' to make it visible again.

Re: Revolution network; configuration tab not there

PostPosted: Mon Sep 09, 2013 7:57 am
by Veus
WhiteRider wrote:Are you using a Mac? The Revolution software on Mac is exclusive to Lock and isn't supported; and is likely to remain that way unless they roll it out to the entire Revolution network.

If you're using Windows click 'Show Hidden Sites' to make it visible again.


I am using Windows Vista. Hidden sites is not necessary as I can find Revolution in the list of networks. When I click on Revolution in the list of networks, the 'configuration' tab next to the 'preferences' tab is missing. For all the other networks the configuration tab is there. Please assist

Re: Revolution network; configuration tab not there

PostPosted: Mon Sep 09, 2013 8:16 am
by kraada
Are you using window magnification? If so, try setting the window zoom back to 100% and that may help. Also, try making the window bigger to make sure it's not there but just cut off.

Re: Revolution network; configuration tab not there

PostPosted: Mon Sep 09, 2013 8:23 am
by Veus
kraada wrote:Are you using window magnification? If so, try setting the window zoom back to 100% and that may help. Also, try making the window bigger to make sure it's not there but just cut off.


No I don't use that, it has all the space to be there. And again, the tab is there for all the other networks!!

Re: Revolution network; configuration tab not there

PostPosted: Mon Sep 09, 2013 9:32 am
by kraada
There is no function that removes that tab generally. Please send us a screenshot of what you see via our support system and we'll investigate further for you.

Re: Revolution network; configuration tab not there

PostPosted: Mon Sep 09, 2013 10:31 am
by Veus
Alright, I have sent it through the support system

highfalutin