HUD doesnt work

[NL Eagle]

Hello, just registrated my version of PT 3 and it seems very cool software but my HUD doesnt work.
I play on Pokerstars and the importing hand stuff is all working fine but I dont see a HUD on my tourney tables with stats.
It could be a silly problem but can someone please help me?
Thanks!

[WhiteRider]

Is this MTTs or SNGs?
Please enable logging, reproduce the problem and submit your PokerTracker.log to the Support system , and link to this thread.

[NL Eagle]

Its about multitable SNG's, I am a newbie with Poker tracker so it could easily be a newbie problem, does the HUD should work atomatically when you start PT or do you have to enable some kind of stuff?
I dont now anything about pokertracker.logs, im sorry, could you please decribe some things i should do? Thanks.

[WhiteRider]

Once you have hands importing properly (do you?) the HUD should appear on your table after the first hand imports (or maybe after a few, given the issues in build 2..). You don't need to do anything, as long as you have "start automatically" checked on auto import HUD section.

Please read the PT3 HUD FAQ
FAQs

Tutorial: How to Create a PokerTracker 3 Log File

[NL Eagle]

This is a screen of my PT 3 menu. In my opinion everything works fine, but I dont see the HUD on my tournament tables...

[NL Eagle]

Everything works fine now, I searched the web for help and I found the reason why it didnt work inmediately.
I think its important enough to post for other users of pt 3.

If you have your poker site language not on Enghlish you should change it to English inmediately otherwise the HUD wont appear on your tablescreen. In my case I had the language of Pokerstars on Dutch and I changed it to English and all problems were gone inmediately. Good luck.

[paedu71]

I think its important enough to post for other users of pt 3.

Yes,your right! That's why you can find it in the HUD FAQ...

Greetz
Pat

[BeetleGrrl]

I followed the ideas in the "PT3 HUD FAQ" topic, and they all check out.

I installed PartyPoker last night, and totday the trial version of PT3, and FreePHG. Hand import works great and the new PT3 looks great too. I've used the older versions of everything before.

The problem: No HUD on any of the tables I'm observing. Is it because it's the trial version? (I couldn't find a list of what's not included in the trial version to check myself.) Or does the HUD only display on tables I'm playing at?

[BeetleGrrl]

Answered part of my question... I started playing, and once PT3 was able to use AutoImport on the table, the stats showed up.

Any way to see the stats on observed tables, though, or are we supposed to use TableTracker?

[WhiteRider]

If you are using FPHG to write hand histories, you need to add another folder to the party config on auto import to tell it where they are.