importing tournament summaries doesnt work

[zeus]

hello,

ive read all the threads in the forum about this topic but i still cant import my tournament summaries.
ive requested the tournament history from pokerstars and then ive copy-pasted them all in one textfile, in PT3 i went to "import -> manual import -> import from files" selected my file but it doesnt enter anything, all my tournaments still have no data.
in pt2 it all worked without any problems.

in pt3 it only shows:

2008/04/10 14:24:57: Import beginning
2008/04/10 14:24:57: Import file: D:\files\hand histories\PS-tournament-histories-0-100.txt
2008/04/10 14:24:57: + Complete (0 hands, 0 errors, 0 duplicates)
2008/04/10 14:24:57: Import complete. 0 hands in 1 file were imported. (0 errors, 0 duplicates)
2008/04/10 14:24:58:
2008/04/10 14:24:58: Analyzing...
2008/04/10 14:25:02: Analyzing complete.

it says that 1 file got imported but as said, theres no data at all, all tournaments have ROI -100 etc.
the file contains my 100 last tournaments, its about 111'000 lines and 3.5mb, the PT3 import takes 1 second so i guess its not really reading the file. ive made a textfile with only 1 torunament summary but it also doesnt work.

thanks&greets

[Josh]

Please zip and attach that tournament summary file to a support ticket. I'll get it fixed.

[zeus]

done