Reason: Cannot import hands of limit $0,50 NL due to current

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Reason: Cannot import hands of limit $0,50 NL due to current

Postby TrackMeNow » Sun Nov 24, 2013 12:55 pm

I use Pokertracker V4.10.5

I have bought the Small stakes Pokertracker but when I play and want to start Pokertracker "getting hands while playing" I get the following error:
Reason: Cannot import hands of limit $0,50 NL due to current license
I have been playing 0.15/0.30 and 0.25/0.50 and to my knowledge I must be able to use pokertracker with this account

Did I buy the wrong account or forgot to activate something?

Thx in advance for helpfull ansers
TrackMeNow
 
Posts: 1
Joined: Sun Nov 24, 2013 7:52 am

Re: Reason: Cannot import hands of limit $0,50 NL due to cur

Postby WhiteRider » Mon Nov 25, 2013 4:31 am

That sounds like you have a hand history file for a higher stakes game in your hand history folder. If that isn't being moved automatically you can more or delete it manually from the hand history folder using Windows Explorer - you should be able to see the name of the file in the import status.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 36 guests

cron
highfalutin