no stat on cash game

[vicomte]

i just registered with poker tracker 3. I import stat from party poker, and it worked real nice with tournament games, but the cash game i don't see any stat, but the hud is working and pt seems able to import the hand. Do you know what's wrong, thank you, Sebastien

[prajna]

There are known issues with the HUD at this time. Please click on the pt3 icon on the table (if you see it), or click on the configure drop down menu and select configure HUD -> cash. Under HUD options, make sure your hand limit is acceptable. It might be that your HUD is waiting to come up once you have x amount of hands for stats of that individual.

~ Thomas
[Pokertracker support]