HUD Troubles... ugggggghhhhh

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HUD Troubles... ugggggghhhhh

Postby Zacanic » Wed Sep 15, 2010 2:48 am

Hi fellow HUDiots. I've now read all the tutorials and tried what I could.Can't get my HUD working consistantly. Could have something to do with my initial loading of a few hundred thousand hands without doing proper housekeeping(live & learn). I've done the housekeeping over & over now and its working sporatically.
This is what ussually happens: I get playing on 4 or so tables of regular 9 player cash games. The HUD 'start automatically' box is checked.I turn on the Auto Import. Import status reads -
"Auto import beginning"
"Full Tilt: starting auto-import"
"Full Tilt: monitoring tables for rush poker"
"Full TIlt: found 8 tables to monitor" ... varies in number between 4 & 13 each time
"Full Tilt:loading hand history file: C:\program files (x86) etc... etc... and lists the tables that I'm on plus 4 more (give or take a few each time) Then it seems to proceed to draw hands from one table only, as they are played, about 50, then move to another table to draw. Only after it moves to another table does the HUD appear on players on the previous table... and some of them aren't even on that table anymore. And it is no longer updated. This continues through the other tables as well. Poker Tracker3 also usually refuses to turn off. I try 3 different ways to turn it off but its very stubborn.
I've read all the tutorial info I could find.
Is there a simple solution here?
What would I lose if I deleted the Tracker & re-installed it?
This is becomming an extreme distraction and is wasting some desperately needed playing time.
Please wave a magic wand to reallign this universe.
Thanks, Jo Mama.
Zacanic
 
Posts: 19
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Re: HUD Troubles... ugggggghhhhh

Postby kraada » Wed Sep 15, 2010 9:45 am

What version of PT3 are you currently using?
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Re: HUD Troubles... ugggggghhhhh

Postby Zacanic » Wed Sep 15, 2010 12:54 pm

3.07.4 Beta
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Re: HUD Troubles... ugggggghhhhh

Postby Zacanic » Wed Sep 15, 2010 12:56 pm

The HUD seems to be working ok for Rush poker. But I only play that occasionally.
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Re: HUD Troubles... ugggggghhhhh

Postby kraada » Wed Sep 15, 2010 1:56 pm

Please restart PT3 with the Logging Enabled link and reproduce this problem, then report it per this tutorial - the logs will help us considerably in figuring out what is going wrong for you.
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Re: HUD Troubles... ugggggghhhhh

Postby Zacanic » Wed Sep 15, 2010 2:13 pm

I tried that through emails with 'White Rider' but got no replies.
Will try it again if its last resort.
Nobody has yet to answer this simple question -- 'What do I lose (as far as data goes) if I un-install & then Re-install Poker Tracker 3?
Please notify.
Thanks.
Zacanic
 
Posts: 19
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Re: HUD Troubles... ugggggghhhhh

Postby kraada » Wed Sep 15, 2010 4:19 pm

He is our head of quality assurance and he will work with you until we can figure out what is going on and what we can do to fix it. Have you made him aware that you are still experiencing these problems?
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Re: HUD Troubles... ugggggghhhhh

Postby Zacanic » Wed Sep 15, 2010 5:57 pm

I attempted to email him what he asked for on Friday Sept 10, I got no reply yet.
Do I need to tell him I'm still experiencing problems?
Since then I have not made him aware of problems being gone away. Nothing's changed.

Why does nobody answer this --- What do I lose (as far as data goes) if I uninstall & then reinstall Poker Tracker 3?
That may be my quickest & least brain straining soloution.
Zacanic
 
Posts: 19
Joined: Tue Aug 17, 2010 1:48 am

Re: HUD Troubles... ugggggghhhhh

Postby kraada » Wed Sep 15, 2010 7:05 pm

What's the ticket number? I'll check and see if it's linked to a bug or not.

If you uninstall just PT3, and you reinstall the same version, nothing goes away unless you delete the configuration data on uninstall. If you delete that data, you have to search for and reattach your databases, you lose your custom HUD, custom stats, custom reports, and saved filters. You can't downgrade from 3.07 or newer to 3.06.2 and use the same database - it just won't work. If you uninstall PostgreSQL and reinstall it, it can get tricky and if there are problems, you may lose your database.
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Re: HUD Troubles... ugggggghhhhh

Postby Zacanic » Wed Sep 15, 2010 8:17 pm

Info: Full Tilt: Starting auto-import.
2010/09/15 18:05:09: Info: Full Tilt: Monitoring tables for Rush Poker.
2010/09/15 18:05:09: Info: Full Tilt: Found 6 files to monitor.
2010/09/15 18:05:09: Info: Full Tilt: Loading hand history file: C:\Program Files (x86)\Full Tilt Poker\HandHistory\Mowed Oh\FT20100915 Ann Arbor - $0.50-$1 - No Limit Hold'em.txt
2010/09/15 18:05:10: Info: Full Tilt: Loading hand history file: C:\Program Files (x86)\Full Tilt Poker\HandHistory\Mowed Oh\FT20100915 Erick - $0.50-$1 - No Limit Hold'em.txt
2010/09/15 18:05:10: Info: Full Tilt: Loading hand history file: C:\Program Files (x86)\Full Tilt Poker\HandHistory\Mowed Oh\FT20100915 Mercury - $0.25-$0.50 - No Limit Hold'em - Entry 3.txt
2010/09/15 18:05:10: Info: Full Tilt: Loading hand history file: C:\Program Files (x86)\Full Tilt Poker\HandHistory\Mowed Oh\FT20100915 Renovah - $0.50-$1 - No Limit Hold'em.txt
2010/09/15 18:05:10: Info: Full Tilt: Loading hand history file: C:\Program Files (x86)\Full Tilt Poker\HandHistory\Mowed Oh\FT20100915 Ruiz - $0.50-$1 - No Limit Hold'em.txt
2010/09/15 18:05:10: Info: Full Tilt: Loading hand history file: C:\Program Files (x86)\Full Tilt Poker\HandHistory\Mowed Oh\FT20100915 Tomahawk - $0.50-$1 - No Limit Hold'em.txt
2010/09/15 18:05:35: Info: Full Tilt: Hand Imported (#23921151952) from Ann Arbor
2010/09/15 18:05:54: Info: Full Tilt: Hand Imported (#23921178928) from Ann Arbor
2010/09/15 18:06:20: Info: Full Tilt: Hand Imported (#23921188542) from Ann Arbor
2010/09/15 18:06:43: Info: Full Tilt: Hand Imported (#23921203767) from Ann Arbor
2010/09/15 18:07:13: Info: Full Tilt: Hand Imported (#23921217371) from Ann Arbor
2010/09/15 18:07:42: Info: Full Tilt: Hand Imported (#23921248963) from Ann Arbor
2010/09/15 18:08:12: Info: Full Tilt: Hand Imported (#23921274692) from Ann Arbor
2010/09/15 18:08:37: Info: Full Tilt: Hand Imported (#23921297054) from Ann Arbor
2010/09/15 18:09:04: Info: Full Tilt: Hand Imported (#23921326996) from Ann Arbor
2010/09/15 18:09:30: Info: Full Tilt: Hand Imported (#23921348200) from Ann Arbor
2010/09/15 18:09:57: Info: Full Tilt: Hand Imported (#23921362720) from Ann Arbor
2010/09/15 18:10:24: Info: Full Tilt: Hand Imported (#23921371994) from Ann Arbor
2010/09/15 18:10:48: Info: Full Tilt: Hand Imported (#23921404669) from Ann Arbor
2010/09/15 18:11:15: Info: Full Tilt: Hand Imported (#23921434045) from Ann Arbor
2010/09/15 18:11:43: Info: Full Tilt: Hand Imported (#23921462831) from Ann Arbor
2010/09/15 18:12:10: Info: Full Tilt: Hand Imported (#23921475671) from Ann Arbor
2010/09/15 18:12:43: Info: Full Tilt: Hand Imported (#23921507018) from Ann Arbor
2010/09/15 18:13:13: Info: Full Tilt: Hand Imported (#23921523714) from Ann Arbor
2010/09/15 18:13:43: Info: Full Tilt: Hand Imported (#23921563813) from Ann Arbor
2010/09/15 18:14:15: Info: Full Tilt: Hand Imported (#23921603618) from Ann Arbor
2010/09/15 18:14:49: Info: Full Tilt: Hand Imported (#23921621785) from Ann Arbor
2010/09/15 18:14:49: Info: Full Tilt: Stopping auto-import.
Zacanic
 
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Joined: Tue Aug 17, 2010 1:48 am

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