Freezing!?!?!?!?

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Re: Freezing!?!?!?!?

Postby snake_eyes » Mon Oct 20, 2008 8:07 pm

I've been waiting 1 month mate, patience is a virtue.
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Re: Freezing!?!?!?!?

Postby Bubbadogg1 » Mon Oct 20, 2008 9:39 pm

Well, I think a month is far to long to be waiting for some assistance with a software issue. My trail period is getting ready to end shortly here. I was just getting ready to purchase when this happened. If I am expected to wait a month, then I will just go give my hard earned money to "Holdem Manager" instead.

Hope a solution comes through before the end of my trail period.
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Re: Freezing!?!?!?!?

Postby APerfect10 » Tue Oct 21, 2008 8:13 am

I've bumped your ticket up to high priority and you should receive a response today. Your ticket was assigned to Josh, our lead developer, who is at the top of the food chain therefore he is currently swamped with tickets. I have moved it back to S2 with instructions on how to proceed.

Best regards,

Derek
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Re: Freezing!?!?!?!?

Postby Grosminet75 » Tue Oct 21, 2008 6:09 pm

Hello, If i want, i have the same problem under Windows XP SP3, after the upgrade build v3. Before it work fine. After lauching PT3 if i clic Tournament tab or clic setting for configuraing my preference the program freeze and the CPU grow to 100%. If you want help me.

for your information I reinstalling both program PostgreSQL and PT3 the problem continu

Regards
Frederic Roger
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Re: Freezing!?!?!?!?

Postby WhiteRider » Wed Oct 22, 2008 4:20 am

Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
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