beta 24 hud not showing hero stats

[APerfect10]

We were able to get the last issue resolved quickly due to several users submitting log files to us.

If you are still having trouble, the only way we can troubleshoot and resolve the issue is if you submit log files to us via the support system.

Thanks!

-Derek

[Thomas42]

Does this mean there is a 3rd beta 24?

[kraada]

I believe he means that the 2nd Beta 24 came out so quickly because we got the logs from users quickly and that allowed us to figure out what was going on and get it fixed fast.

If there are more problems, we need new logs and then we'll work to get those fixed ASAP as well.

[Thomas42]

Well, I thought that too until I read "the last issue resolved" and since I still had big HUD problems when the 2nd beta (Why not call them 24a, 24b etc to make it clearer), which I logged and uploaded, it looks to me there is a 3rd B24...

[PokerOkk]

same problem, no hero stats.

How fix it?

[Thomas42]

At the moment, reinstall beta 23...

[APerfect10]

Well, I thought that too until I read "the last issue resolved" and since I still had big HUD problems when the 2nd beta (Why not call them 24a, 24b etc to make it clearer), which I logged and uploaded, it looks to me there is a 3rd B24...

Because the number of users having trouble was minimal therefore if we released a Beta 24.1 it would've needlessly prompted everyone who already downloaded Beta 24 to download again.

I'm not sure if we'll release another Beta 24 or if we'll make the fixes and push everything out to Build 4. Worst case, I will try to get a fixed version available in this thread prior to any Build 4 releases.

Best regards,

Derek

[Thomas42]

Oki, at the moment I have been forced to go back to beta 23 to get proper stats...

[APerfect10]

Oki, at the moment I have been forced to go back to beta 23 to get proper stats...

I understand. If you could find some time to try Beta 24 again and replicate the issue then send us a log file it would be immensely appreciated!

Best regards,

Derek

[Thomas42]

Already don that see the ticket.