Tourney Data Is Not Displayed

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Re: Tourney Data Is Not Displayed

Postby WhiteRider » Mon Feb 02, 2009 5:14 am

bobbyNantes wrote:It's good.
I attach pokertracker.log to the ticket 49216.

Thanks.

TheJunkie wrote:just opened a ticket. attached my log. after importing new hhs the tourney data didnt refresh. i had to run housekeeping. i stopped it too early in my previous attempts. this time i left and let it run. it completed after 4 hours. now the tourney data is showing up.

So it's working now?
Please mention that in your ticket so that whoever addresses it doesn't need to investigate.
WhiteRider
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Re: Tourney Data Is Not Displayed

Postby TheJunkie » Wed Feb 04, 2009 7:08 pm

When I say that it is working, i mean in the temporary sense. There is really some issue. Every since I have upgraded, a housekeeping needs to be ran after every import of tourney data. And the housekeeping is taking a long time vs the amount of time it took prior to the upgrade. Please do investigate this problem.
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Re: Tourney Data Is Not Displayed

Postby WhiteRider » Thu Feb 05, 2009 5:54 am

Please bump your ticket - I'm pretty sure it is in our bug tracker for investigation, but I can't remember your number to check.
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