Microgaming import problems

[coquini]

I really think you guys at PT should just make a quick fixes and release them when some poker site changes their hh or whatever. Another poker tracking program did this very quickly and i've never waited with them more than a day to play on my site. All they did was release a small fix.rar like the poster "karbes" is doing only its official. Now we have to wait for weeks to use a program we paid money for, unacceptable.
This all is just a suggestion. And maybe abit of rant since i went on a 10buyin+ downswing right after i lost my hud.

+1000

Now I'm playing with other software, this is incredible

[kraada]

The last minute fixes fixed things which - if the beta was released early - would have broken parts of the software for everybody. Those issues are now hopefully resolved, and I am very much hoping that we will get Beta 29 released today.

[LosXeneizes]

...............

[kraada]

This is why we try not to give times. In a test last night of Bodog MTT support we ran into another problem. We are working on getting it fixed so we can release Beta 29 as quickly as possible.

[LosXeneizes]

Cant you just make a little fix available so MicroGaming players that paid for PT3 can play poker again?

[tarix]

Cant you just make a little fix available so MicroGaming players that paid for PT3 can play poker again?

Beta 29 has been released. We apologize for the delay.

[Vytenis]

I upgraded PT3 to Beta 29 and when i try to import hands, which i played earlier ( when we were waiting Beta 29 ), still same message appears :
MicroGaming: Warning: Unrecognized game type: Multi Table Hold'em (hand #2852762****)

[kraada]

Please attach some of these hands ASAP to a support ticket and PM me the ticket number (or post it here) and I'll make sure it gets looked at right away.

Is everything working for new hands?

[Vytenis]

Yes, everything is working with new hands. I sent you a PM with ticket's link.

[kraada]

Thanks, I have replied to your PM and escalated your ticket.