PT Beta 11 HUD still disappearing

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Re: PT Beta 11 HUD still disappearing

Postby Josh » Sat May 10, 2008 10:51 am

I am aware of this problem and will get it resolved. Thank you all for your help and patience.
Josh
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Re: PT Beta 11 HUD still disappearing

Postby mossback1 » Sat May 10, 2008 11:22 am

I am using DSL with Windows XP, no wireless, 3.2 G processor, etc., and can see no specific time or event that is resulting in the HUD disappearing required Reset after almost evey hand. I am still watching for this.
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Re: PT Beta 11 HUD still disappearing

Postby mossback1 » Tue May 13, 2008 2:47 am

... now noticing that HUD disappears around the 50th hand (requiring Reset after almost every hand; tourn of Full TIlt) then around the 60th hand it is 50-50 chance that HUD will either disappear or remain but not update (can lag by 7 hands before disappearing).
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Re: PT Beta 11 HUD still disappearing

Postby zippy » Tue May 13, 2008 10:53 am

I've noticed the 50 hand thing as well, although I haven't documented it definitively.
zippy
 

Re: PT Beta 11 HUD still disappearing

Postby mossback1 » Tue May 13, 2008 11:23 am

Is it possible that a `cache' area for played or processed hands is bottle-necking somewhere, or getting clogged by a slow process being overwhelmed by hands? (only playing single table)
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Re: PT Beta 11 HUD still disappearing

Postby beardyian » Tue May 13, 2008 11:37 am

Im not getting any stats at Stars ring games at all now !

It is saving the hands etc and the PT option button shows on the table - but no stats at all?
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Re: PT Beta 11 HUD still disappearing

Postby Josh » Tue May 13, 2008 11:58 am

The disappearing stats issue should be resolved in the next release. If you aren't getting any stats at all though, that's a different problem. Please reproduce, then attach the PokerTracker.log file to a support ticket.
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