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unable to launch PT3

PostPosted: Thu Oct 30, 2008 8:48 pm
by le_stud
hello

since today i can't launch PT3. but the process seems to run...

Re: unable to launch PT3

PostPosted: Fri Oct 31, 2008 5:05 am
by WhiteRider
What version are you running? Did you change anything?
Do you see the splash screen? Do you see a pokertracker process in Task Manager -> Processes?

Re: unable to launch PT3

PostPosted: Fri Oct 31, 2008 7:06 am
by le_stud
hello
thank you for the fast answer

the last version and i tried to reinstall it
no i didn't change anything
i don't see the splash screen
yes the process is running.

Re: unable to launch PT3

PostPosted: Fri Oct 31, 2008 8:55 am
by WhiteRider
Build 3 or Beta 19?

Are you using Vista? Are you running PT3 as Administrator?

Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.