HUD works only for 5 tables on BOSS

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HUD works only for 5 tables on BOSS

Postby Nyge » Thu Nov 27, 2008 5:14 pm

Well, topic says it all. I am multitabling 12 tables, but the HUD only shows up on 5 tables at a time. Nothing on the other tables. Is this a bug or is there a setting I have overlooked?
Nyge
 
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Re: HUD works only for 5 tables on BOSS

Postby WhiteRider » Thu Nov 27, 2008 6:42 pm

Are these tables all of the same type?
Is it always exactly 5?
Are hand history files for the other tables being written and auto-imported OK?

Please enable logging, reproduce the problem by playing a few hands on as few tables as possible and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
Please note which tables have and don't have stats, and some screenshots would probably help too.
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Re: HUD works only for 5 tables on BOSS

Postby bejek » Thu Nov 27, 2008 6:44 pm

I have got exactly the same problem. Will next beta fix it? Boss with only 5 tables are now unusable for me.
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Re: HUD works only for 5 tables on BOSS

Postby bejek » Thu Nov 27, 2008 6:48 pm

WhiteRider wrote:Are these tables all of the same type?
Is it always exactly 5?
Are hand history files for the other tables being written and auto-imported OK?


1) It doesn´t matter, first 5 tables are always OK but the sixth do not start anytime.
2) Yeah, alwas.
3) Yeah, the other tables are written too, just problem with the HUD.
bejek
 
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Re: HUD works only for 5 tables on BOSS

Postby WhiteRider » Thu Nov 27, 2008 6:50 pm

I wasn't aware of this issue.
As I suggested above, please create a support ticket and give as much information as you can.
It's possible that Boss only writes 5 hand histories?

EDIT: OK, thanks for the update.
Please submit your logfiles.
Thanks.
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Re: HUD works only for 5 tables on BOSS

Postby bejek » Thu Nov 27, 2008 8:19 pm

poker tracker 2 with GameTime+ worked fine...
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Re: HUD works only for 5 tables on BOSS

Postby WhiteRider » Fri Nov 28, 2008 4:57 am

OK, thanks - please submit log files as suggested.
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Re: HUD works only for 5 tables on BOSS

Postby Nyge » Fri Nov 28, 2008 9:53 am

bejek wrote:
WhiteRider wrote:Are these tables all of the same type?
Is it always exactly 5?
Are hand history files for the other tables being written and auto-imported OK?


1) It doesn´t matter, first 5 tables are always OK but the sixth do not start anytime.
2) Yeah, alwas.
3) Yeah, the other tables are written too, just problem with the HUD.


This is exactly my problem. I have submitted the logs.
Nyge
 
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Joined: Mon Oct 27, 2008 3:31 pm

Re: HUD works only for 5 tables on BOSS

Postby WhiteRider » Fri Nov 28, 2008 11:26 am

Thanks.
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