E-mail Import

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

E-mail Import

Postby loc2k » Mon Dec 01, 2008 11:48 pm

Doesn't work. Downloads the oldest 25 messages in my Sent Mail folder and that's all. Using Gmail. Why not just download tournament history related messages instead of downloading everything and having the user sift through relevant messages?
loc2k
 
Posts: 30
Joined: Sat Jun 21, 2008 6:21 am

Re: E-mail Import

Postby WhiteRider » Tue Dec 02, 2008 5:07 am

It should be connecting to your incoming mail server, not your local mail. I suspect that further improvements will be made to email imports, but I think the problem with just downloading tournament emails is that it's hard to identify the correct emails across all sites.
Are you sure you've configured it correctly?

Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: E-mail Import

Postby loc2k » Tue Dec 02, 2008 5:14 am

Positive on proper config. Will send log when I have time.
loc2k
 
Posts: 30
Joined: Sat Jun 21, 2008 6:21 am

Re: E-mail Import

Postby loc2k » Tue Dec 02, 2008 5:19 am

WhiteRider wrote:[...] the problem with just downloading tournament emails is that it's hard to identify the correct emails across all sites.

I don't see this being a problem since PT has to parse valid messages anyway, i.e. parse error means not a tournament email.
loc2k
 
Posts: 30
Joined: Sat Jun 21, 2008 6:21 am

Re: E-mail Import

Postby WhiteRider » Tue Dec 02, 2008 5:29 am

It doesn't parse every email - only the ones that you select to import.
You shouldn't be selecting all emails in PT3 because IIRC the imported emails are removed from the server so you wouldn't get them in your email application.

Just a thought - is GMail POP3?
(actually, I guess it must be if you've got it connecting at all..)
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: E-mail Import

Postby loc2k » Tue Dec 02, 2008 5:36 am

WhiteRider wrote:Just a thought - is GMail POP3?
(actually, I guess it must be if you've got it connecting at all..)

Yeah, Gmail supports POP3.
loc2k
 
Posts: 30
Joined: Sat Jun 21, 2008 6:21 am

Re: E-mail Import

Postby loc2k » Thu Dec 04, 2008 9:25 am

I have reproduced this behavior in other POP3 clients, so the problem is not PT's fault. Is PT planning IMAP support?
loc2k
 
Posts: 30
Joined: Sat Jun 21, 2008 6:21 am

Re: E-mail Import

Postby kraada » Thu Dec 04, 2008 11:20 am

There are some known issues using email imports using non-SSL client connections that should be fixed in the next Beta release.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 17 guests

cron
highfalutin