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PokerStars Hands Import Error

PostPosted: Sat Apr 25, 2009 12:13 pm
by testy
Hi, i just got a bunch of pokerstars hhs
and none of them could be importet

here is an example file with 3 hands:
http://filelobster.com/cul6i8edrhhg/asd.txt
they give the following errors:

2009/04/25 18:09:57: Import beginning
2009/04/25 18:09:57: Import file: C:\GameFiles\PokerStars\HandHistory\asd.txt
2009/04/25 18:09:57: Invalid pot size for hand #27023391360 (Line #27)
2009/04/25 18:09:57: Invalid pot size for hand #27023401292 (Line #57)
2009/04/25 18:09:57: Invalid pot size for hand #27023414939 (Line #87)
2009/04/25 18:09:57: + Complete (2 hands, 3 errors, 1 duplicates)
2009/04/25 18:09:57: Import complete. 2 hands in 1 file were imported. (3 errors, 1 duplicates)
2009/04/25 18:09:58:

Re: PokerStars Hands Import Error

PostPosted: Sat Apr 25, 2009 1:31 pm
by kraada
Could you please attach this file to a support ticket and we'll look into this further for you.

Re: PokerStars Hands Import Error

PostPosted: Sat Apr 25, 2009 4:33 pm
by testy
solved it myself
u can delete the support ticket also
thanks

Re: PokerStars Hands Import Error

PostPosted: Sat Apr 25, 2009 4:41 pm
by kraada
What did the problem turn out to be? Just in case it happens to anybody else.

Re: PokerStars Hands Import Error

PostPosted: Sat Apr 25, 2009 5:40 pm
by WhiteRider
And please reply to your ticket saying that you have solved it - thanks.