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Beta 27, problem with Ongame auto-import.

PostPosted: Sat May 02, 2009 3:02 am
by Flammie
I already sent a support ticket with log for this problem, but I figured I would create a post aswell to make people aware of the problem.

The problem is an "error" saying OnGame: Warning: Unrecognized game type: PlayerX bets $77.60, collects $77.10, net -$0.50 (Hand #XXXXXXXXXXX).

This problem made me only import around 1100 hands of a total of 2250 in the Ongame database file. Pokertracker 2.17.03j imported all the hands without any problems.

I'll also mention that think twice before you reinstall PT3 with the beta 26 build, as the beta 27 changed your database giving you only errors if you try the beta 26 with the new database format. This error is the "unable to execute query: COPY holdem_hand_summary FROM STDIN;; Reason: Fatal Error..." problem that has been explained previously on this forum as often a result of faulty hardware or system crash. So if you tried this already don't worry about hardware problems etc, and install the beta 27 again to "fix" it.

Hope there will be a quick fix for this, since I dont't feel like reinstalling postgresql for beta 26.

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sat May 02, 2009 6:06 am
by WhiteRider
Thanks.
What is your ticket number?
I have added this to our bug tracker and reported it to the development team.

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sat May 02, 2009 4:23 pm
by Flammie
Support Ticket #57549

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sat May 02, 2009 4:35 pm
by Foeller
I got the exact same problem.

Do you need the hand histories, or is it enough with OP's hand histories?

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sat May 02, 2009 6:14 pm
by WhiteRider
Please compress and send your hand history file too - the more information we have the better.
Thanks.

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sun May 03, 2009 7:25 am
by Dilas
Same here...

Just sent my database

Hope there ll be a solution soon

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sun May 03, 2009 11:36 am
by kraada
Thanks, we will get back to you in your ticket.

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sun May 03, 2009 4:31 pm
by Dilas
Ongame autoimport leads to so many mistakes that PT is not usefull anymore.
After only 10 hands PT tells me I ve lost 10 BB - in fact I won 4 BB ...
Can I downgrade to beta 26 which works fine for me until you solve this problems ?

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Sun May 03, 2009 5:43 pm
by WhiteRider
Unfortunately it's not possible to revert to beta 26 without then creating a new database, due to the changes to the structure.
I'm told by the development team that this has been fixed and a patch version will be released soon. I don't know exactly when that will be, but I would expect it later today or tomorrow at the latest.

Re: Beta 27, problem with Ongame auto-import.

PostPosted: Mon May 04, 2009 3:47 am
by Dilas
WhiteRider wrote:Unfortunately it's not possible to revert to beta 26 without then creating a new database, due to the changes to the structure.
I'm told by the development team that this has been fixed and a patch version will be released soon. I don't know exactly when that will be, but I would expect it later today or tomorrow at the latest.



Thx .. please answer to my ticket, if the patch is online or post a short advise in this thread ! ;)

highfalutin