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Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 1:00 pm
by bouter8
Since Pokerstars have made an update the Pokertracker 3 HUD isn't working!

Re: Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 1:07 pm
by Cabeza2000
Same for me with beta27.

Re: Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 1:17 pm
by Cabeza2000
solved by updating to beta 28 and then running ps as administrator.

Re: Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 1:21 pm
by bouter8
Doesn't work by my. I have got Windows XP

Re: Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 3:26 pm
by kraada
For those having trouble with Beta 28, please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and attempt to import while playing for one full orbit then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you. We have tried but are unable to reproduce this problem ourselves so we do need your log files to figure out what is causing the trouble.

Re: Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 4:18 pm
by Aeis
Strange thing is that PS work on my other computer. Both got Vista ad build 4 installed.
I cannot install beta 28 either since Avira is giving virus varning that don't seem possible to get around.

So when is this fix coming in the next build which work with avira?

Re: Beta28 doesn't work [Pokerstars]

PostPosted: Fri Jun 12, 2009 5:27 pm
by kraada
Avira needs to upgrade their definitions; we have submitted the file and they have noted that it is a false positive but we do not know how soon they will actually release their next definition update.

highfalutin