Vista problem, I shut PT3 down and won't restart!

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Vista problem, I shut PT3 down and won't restart!

Postby SetMiner » Tue Mar 25, 2008 10:13 pm

I have had this bug a few times. You may already be aware of it. I shut PT3 down after a session to eat dinner and return after dinner and it won't restart without opening task manager and shutting down the pokertracker.exe process and restarting the program. I guess its staying in memory. I'm sure I'm not the first on to report this. Anyway thats my feedback. I look forward to the release of this program and the HUD. Thanks
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Re: Vista problem, I shut PT3 down and won't restart!

Postby APerfect10 » Tue Mar 25, 2008 11:30 pm

The next time it fails to shutdown, please send us the PokerTracker.log file via the [url=http://www.pokertracker3.com/support/ei3]Support system[/urlei3] so that we can look into the issue. The log file is located in your main PokerTracker 3 directory. Make sure you send this log file to us BEFORE you restart PT3.

Best regards,

Derek
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