PokerTracker

Hi,

I used beta 30.3 up to now. I can't close PT3 when I'm done playing. I get an error message: "PT3 cannot be closes while hands are imported." Of course I stopped import before. Only chance is killing PT3 via windows task manager.

Just installed beta 30.4. As with 30.3. Avira alarms me that there is an trojan "crypt"-something. This shouldn't happen either.

Delphi wrote:I used beta 30.3 up to now. I can't close PT3 when I'm done playing. I get an error message: "PT3 cannot be closes while hands are imported." Of course I stopped import before. Only chance is killing PT3 via windows task manager.

What sites are you importing from when you get this?

Delphi wrote:Just installed beta 30.4. As with 30.3. Avira alarms me that there is an trojan "crypt"-something. This shouldn't happen either.

Could you verify that you are using this version of the virus definitions? Version: 7.10.03.219

1) I play Full Tilt.

2) Yes, thats the virus definition version.

Delphi wrote:1) I play Full Tilt.

Can you submit a log of this problem? I've been playing nothing but Full Tilt lately and I haven't had this happen once yet.

Delphi wrote:2) Yes, thats the virus definition version.

I've sent them our files for exclusion again. Unfortunately all we can do is keep bothering them.

The "can't close"-problem happened again with beta 30.4. Logfiles are attached to this ticket.
https://www.pokertracker.com/support/ti ... t_id=81843

I thought that was fixed for Beta 30.5 - do you see that problem with Beta 30.5?

I am having the same problem with ver 30.5. you want me to submit a ticket?

I also have same with b30.5, importing from FTP and PS

We're aware of the issue and I think the development team know what causes it - I'm expecting it to be fixed in beta 30.6.

Experiencing the same problem. When is 30.6 expected please?