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hud problem at FTP

PostPosted: Wed May 12, 2010 3:44 pm
by ixnorp
today i played 2 rush tables and 2 regular tables and found that my hud stats stuck at 4 hands in 1 table and the other has no hud stats for myself. Is this normal or ?

Re: hud problem at FTP

PostPosted: Wed May 12, 2010 3:47 pm
by kraada
Hero stats do not work on Rush tables and this is a known issue. They should be working on the other tables though so if you could report this problem we'll investigate further for you.

Re: hud problem at FTP

PostPosted: Thu May 13, 2010 11:31 am
by ixnorp
opps. i didn't state the problem properly. what i meant was hero stats have problems on regular tables when i play both rush and regular tables together. The hud doesn't seem to work after awhile on regular table, either it disappear after a few hands or got stuck at the same stats after a few hands.

Re: hud problem at FTP

PostPosted: Thu May 13, 2010 12:35 pm
by kraada
Definitely report that then per the link I gave you and include the log files that are noted in the tutorial so that we can investigate what's causing the normal tables to have HUD problems.

Re: hud problem at FTP

PostPosted: Thu May 13, 2010 2:49 pm
by ixnorp
ok. give me 1 or 2 days. did not enable logging when i played that day, need to play again.

Re: hud problem at FTP

PostPosted: Thu May 13, 2010 4:14 pm
by kraada
Sounds good.

Re: hud problem at FTP

PostPosted: Fri May 14, 2010 2:22 pm
by ixnorp
the hud seems work pefectly fine today. should i still post the ticket?

Re: hud problem at FTP

PostPosted: Fri May 14, 2010 3:00 pm
by kraada
Keep the logging enabled and if the problem comes back, file the ticket then. We'll need to see the problem in a log file to really be able to figure out what's going wrong.

Re: hud problem at FTP

PostPosted: Fri May 14, 2010 3:11 pm
by ixnorp
ok.. but i sometimes play on my PC and laptop, i just submit the 1 having the problem or both? btw. can PT3 import notes?

Re: hud problem at FTP

PostPosted: Fri May 14, 2010 5:03 pm
by kraada
More data is always better, if you have the problem in both places make sure to let us know in the report.

PT3 cannot yet import notes from any poker client.

highfalutin