PokerTracker

I'm getting the message on PT3..."unable to import hands....fatal error..."

This began after I downloaded the newest upgrade. I have sent some messages to support but they are not getting back to me. Please help me out.

have you tried a complete clean install? dont forget to export hud and keep your database.

Please report this problem and we'll investigate for you further - depending on the details of the error it can be caused by a few things.

Kraada,

I have posted the problem. I have an open ticket on it now.

The ticket is from July 30th.

I tried doing exactly what you said. It would not let me save "zero_damaged_pages = on"

Said it could not create the C:\Program Files\PostgreSQL\data\postgresql.conf.file

"make sure that the path and file name are correct.


This same message is in my support tickest as well.

Thanks - we'll get back to you via your ticket: it's much easier to deal with the issue in one place where we have all the information.
If you don't get a reply to your ticket (check Support > My Tickets in the Side Navigation bar in case the email notification didn't get to you somehow) then please post the ticket number here and we'll chase it up for you.

Item # 93985

I have not had support reply.

Thanks.

That is not entirely accurate; you have had two replies from David. He should be responding to your latest addition to the ticket soon.

I'm sorry...

I was just referring to the latest post.