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Only my stats are showing
Posted:
Sun Aug 08, 2010 4:44 pm
by popowich
I think this is my first MTT under PT3. SNG's have been working fine. For some reason only my stats are displaying in the HUD. Nothing for the other players even though they should be showing up after the first or second hand. Thoughts?
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 4:48 pm
by popowich
The hands are auto importing. I don't see a problem with the imports.
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 4:54 pm
by popowich
Feel free to refund $22 for your stuff not working 1/2 the time and randomly failing without warning.
PT2 was great. PT3 has been nothing but problems.
Don't upgrade if you don't need to it's a waste of money unless you want the rush hud.
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 5:03 pm
by kraada
What poker site is this for? Are you using PT3 3.07.2?
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 5:24 pm
by popowich
FTP, yes
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 6:09 pm
by kraada
Please attach the hand history from the tournament in question to a
support ticket so that we can investigate further; there are no known issues like this that I'm currently aware of.
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 6:21 pm
by popowich
Weird. They are not showing up in the hands tab even after clicking refresh. The auto import screen does show that they were importing.
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 6:23 pm
by popowich
PS: I'm on my main computer that's been working OK, not the new install on my laptop from the other thread.
Re: Only my stats are showing
Posted:
Sun Aug 08, 2010 6:23 pm
by popowich
some lines from the auto import screen at the time :
2010/08/08 16:37:49: Full Tilt: Hand Imported (#22933223666) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:39:23: Full Tilt: Hand Imported (#22933255858) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:39:45: Full Tilt: Hand Imported (#22933304660) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:40:28: Full Tilt: Hand Imported (#22933316123) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:41:02: Full Tilt: Hand Imported (#22933338560) from The $200K Double Deuce (172527729), Table 408
Re: Only my stats are showing
Posted:
Mon Aug 09, 2010 3:02 am
by WhiteRider
Please read the
FAQ: PT3 HUD first, but if that doesn't help then enable logging and restart PT3 then play a single tournament and attach the PokerTracker.log and PokerTrackerHUD.log files to a support ticket along with the hand history file(s) for the tournament and a
screenshot of the table window.