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Having trouble with importing

PostPosted: Sun Aug 15, 2010 8:17 am
by timboaus
I just recently downloaded a couple of stats to import into my PT# which I have done. I then did the housekeeping to update everything and I am having trouble with PT3 importing my hands. It is doing 1 table a time and there for my HUD is also not updating. I run windows vista and have nortons. Ty.

Re: Having trouble with importing

PostPosted: Sun Aug 15, 2010 8:25 am
by timboaus
It is also making my table tracker too run very slowly.

Re: Having trouble with importing

PostPosted: Sun Aug 15, 2010 9:19 am
by WhiteRider
Is the cache status showing as 100% for all game types in the status bar at the bottom of PT3?
Do you see a lot of duplicates when you start the auto import? Tutorial: Preventing Duplicates

Otherwise, please enable logging and report your problem so that we can see what is going on for you.

Re: Having trouble with importing

PostPosted: Sun Aug 15, 2010 9:35 am
by timboaus
The cache is at 100% for all types, I did notice duplicates when I was importing earlier but didn't regester that it might be the problem. I do have the "Move processed files to" part enabled.

Re: Having trouble with importing

PostPosted: Sun Aug 15, 2010 10:22 am
by WhiteRider
Please follow the tutorial and if it doesn't help then report your problem - we will have much more idea what is going on if we can see your logs.

Re: Having trouble with importing

PostPosted: Sun Aug 15, 2010 12:20 pm
by timboaus
I thought I had fixed the importing problem, but came back. I also have an issue that some of my stats on some oppenents are "lost" between my database and my HUD.

Re: Having trouble with importing

PostPosted: Sun Aug 15, 2010 12:42 pm
by WhiteRider
WhiteRider wrote:Please follow the tutorial and if it doesn't help then report your problem - we will have much more idea what is going on if we can see your logs.

highfalutin