PT hanging

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT hanging

Postby squeebo » Tue Nov 02, 2010 1:46 pm

PT worked great af first, but after around 100k hands it's now unbearably slow. I run housekeeping at the recommended intervals. I think the low performance is because on every refresh it has to refresh the tens of thousands of players on the player list. It seems like if that player list were removed from the display it would increase the performance dramatically.

The problem is frequently mid game I search for a player name in PT to look up their history, and in doing so PT hangs sometimes for 20 seconds or more, which also hangs Full Tilt, causing me to time out of all of my hands before it pulls up the player info and unfreezes Full Tilt. How can I avoid this?
squeebo
 
Posts: 29
Joined: Fri Dec 04, 2009 4:22 am

Re: PT hanging

Postby WhiteRider » Tue Nov 02, 2010 3:15 pm

Please report your problem so that we can investigate further - your log files should let us see where the delays are.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT hanging

Postby sang » Tue Apr 05, 2011 8:30 pm

Did you solve your problem? You're right PT3 is slow to update the list of player. I have 58k player in the list and it takes 5 to 10 secondes.
sang
 
Posts: 6
Joined: Sun Oct 25, 2009 5:30 pm

Re: PT hanging

Postby WhiteRider » Wed Apr 06, 2011 3:52 am

There are plans to make the Player List display optional, but I don't have a timescale for this yet.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT hanging

Postby sang » Wed Apr 06, 2011 7:48 am

It can be a good thing. It will be a great performance improvement. I never use the list of player. Let us know in which version you do it (if you do it).
sang
 
Posts: 6
Joined: Sun Oct 25, 2009 5:30 pm

Re: PT hanging

Postby kraada » Wed Apr 06, 2011 8:48 am

Once I can confirm a release date for you, I'll let you know in this thread.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 43 guests

cron
highfalutin