PokerTracker

I request a tournament summary from Poker Stars, I copy it to a text file, then manually import it to PT3 from the text file. It brought over the rankings of the players, who won a satellite seat, the Table Type, but it didn't carry over the Buy-in or the Rake. What's the problem here? Am I going to have to manually do these?

Also with Full Tilt there isn't an option to have tournament summaries emailed. Am I always going to have to manually input everything like I am now?

Whoops...wait a minute...I tried importing a summary that I bought in with Stars points of course there is no buyin amount. I just did a massive (200) tournament summary and it worked beautifully capturing everything I needed! God I love that function!!!

I guess just now how about FT?

Okay...did find a problem. Doesn't capture rebuys and add-on information. How about this one? Manual input?

Please attach the hand history and tournament summary for that tournament. I'll see about automating the rebuys and addons.

What do you mean by "attach"? Put it in the body of the thread? And how do I get the hand history to you? I know how to get the tournament summary.

Sorry, I meant to add "to a support ticket" to that, but forgot.

Support system