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Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 10:49 am
by EB1983
The pop-up box works, but more often than not it doesn't show any stats.

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 11:48 am
by APerfect10
Are stats displayed for the player yet the popup box is empty?

Best regards,

Derek

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 12:58 pm
by EB1983
Sometimes the box doesn't appear at all, and sometimes the box appears without any stats. I don't mean that the box is empty, but it's just not displaying any data.

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 2:31 pm
by Josh
If the box isn't displaying stats, that means the query that populates the popup hasn't completed yet.

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 2:43 pm
by EB1983
How long should those queries usually take? Sometimes after playing several minutes the box still isn't displaying any stats. Also the cpu usage doesn't seem to increase when the box is open.

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 3:32 pm
by APerfect10
It should not take very long...How large is your database?

-Derek

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 3:43 pm
by EB1983
about 500k hands. I also just clustered my database.

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 4:17 pm
by Josh
Is the Hud reading from more than one database?

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 5:05 pm
by EB1983
No, I only have 1 database.

Re: Pop-up stats don't appear??

PostPosted: Wed Apr 23, 2008 6:25 pm
by Josh
Please reproduce this and attach the PokerTracker.log file to a support ticket. Be sure to reference this thread.

highfalutin