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Error for registration

PostPosted: Mon Jan 02, 2012 9:29 am
by Raphsquat
Hi,

I just buy PokerTracker 3 and i have a message error :

PokerTracker was unable to contact the registration server to confirm the activation of your product.

I'm on mac os Lion, my firewall is desactived and i don't have antivirus softwares.

Can you help please,

Raphaël

Re: Error for registration

PostPosted: Mon Jan 02, 2012 11:20 am
by WhiteRider
Do you have a third party firewall (if so, which one), or a router or anything else which restricts internet access?

Re: Error for registration

PostPosted: Mon Jan 02, 2012 11:25 am
by Raphsquat
I look in my adsl box and i don't have acces restriction, i see in you forum when my name have a french caracter : "é" it's could be a problem for registrer my PT3 version, isn't it ?

Re: Error for registration

PostPosted: Mon Jan 02, 2012 12:12 pm
by Raphsquat
I have a support ticket if you can help me : 115972

Thanx

Re: Error for registration

PostPosted: Mon Jan 02, 2012 7:08 pm
by kraada
Thanks we will get back to you in your ticket.