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Can't launch PT

PostPosted: Tue Jan 29, 2008 10:50 am
by Gohanounet
I don't know why but I can't launch Pokertracker3. I have installed it with postgresql but nothing comes to the screen. I can see the PokerTracker.exe running in the processuses but there is no window. When I click again, it says "Eror: A version of PokerTracker is already running", but I can't see it.

Re: Can't launch PT

PostPosted: Tue Jan 29, 2008 10:52 am
by APerfect10
CTRL-ALT-DELETE and kill the PokerTracker.exe process.

Do you have Norton, CA or any other type of firewall/antivirus suite installed? You may need to disable it temporarily as users are having trouble with them.

Best regards,

Derek

Re: Can't launch PT

PostPosted: Tue Jan 29, 2008 10:58 am
by Gohanounet
Ok, thx. It was my Antivirus/Firewall

Re: Can't launch PT

PostPosted: Tue Jan 29, 2008 11:01 am
by APerfect10
OK, good deal. We need to figure out what is causing this problem so that we can hopefully avoid/get around it.

Best regards,

Derek