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Errors on Import of Hands

PostPosted: Fri May 09, 2008 12:22 pm
by jhmu
I am getting an error on importing hands form PokerStars, as of today. The error display says that no flop, or turn or river was present for hand # xxxx.

I looked at the hand history and therrors are correct. Any Ideas what is going on on Pokerstars? Anyone else reporting this problem. Thank you.

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 12:41 pm
by Lynch84
Hello,

i have the exactly same error than you.

Please help: how to fix it?

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 1:06 pm
by answer03
Same thing , would also like some assistance! Thank you

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 1:29 pm
by brimstead
same thing for me

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 1:55 pm
by pizzicato
Same here.

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 2:17 pm
by mahkiemahk
The error is related to the PS software update. PT is looking for the next street after action folds. PS HH now include a line that says "Uncalled bet ($2) returned to (player x)". This is probably what's causing the issue. I went through my HH file, and removed this line. Once I clicked Force Import, my hands came in correctly, despite still showing errors in the Error Messages dialogue. This obviously doesn't fix the problem, but that's the cause.

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 2:29 pm
by jhmu
Thank you all for your replies. It's nice to know I have'nt gone crazy. I hope PT can find a fix for this problem in a reasonable period of time.

Re: Errors on Import of Hands

PostPosted: Fri May 09, 2008 3:06 pm
by tmoris
will we need to reimport all hands?

Re: Errors on Import of Hands

PostPosted: Sun May 11, 2008 6:24 am
by WhiteRider
tmoris wrote:will we need to reimport all hands?

I doubt it - any hands that were imported prior to the update should still be ok.

Re: Errors on Import of Hands

PostPosted: Tue May 13, 2008 2:26 pm
by brimstead
is this problem any closer to being resolved?