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Full Tilt Tournament results/graph issues

PostPosted: Fri Nov 16, 2012 8:22 pm
by Lakestone
Will this be fixed soon? I tried the latest beta with no success.

Image

Re: Full Tilt Tournament results/graph issues

PostPosted: Sat Nov 17, 2012 6:08 am
by WhiteRider
If you have tournament results or buy-ins that don't import correctly please attach a few example HH and summary files to a Support Ticket so that we can make sure we get them fixed.

Re: Full Tilt Tournament results/graph issues

PostPosted: Mon Nov 19, 2012 8:58 am
by Lakestone
WhiteRider wrote:If you have tournament results or buy-ins that don't import correctly please attach a few example HH and summary files to a Support Ticket so that we can make sure we get them fixed.


Sent them in a couple of days ago, still no response. I guess it was cause of the weekend, just wanted to make sure you got 'em.

Re: Full Tilt Tournament results/graph issues

PostPosted: Mon Nov 19, 2012 9:32 am
by kraada
I see your ticket is in the right spot. We will get back to you soon on it, but you don't need to worry that it's in the wrong place - it's right where it should be.

Re: Full Tilt Tournament results/graph issues

PostPosted: Wed Nov 21, 2012 11:22 am
by elgaeJ
I also need a fix to this problem

Re: Full Tilt Tournament results/graph issues

PostPosted: Wed Nov 21, 2012 4:21 pm
by kraada
If you create a ticket yourself we can make sure you also get notification automatically when this issue is fixed.