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Adding group causes HUD crash

PostPosted: Fri May 09, 2008 6:49 pm
by Vildfinger
First I wanna thank you guys for developing PT3 - I like it very much!

But...

I cannot add a new group to get table averages.
When I hit 'apply' HUD shows player stats but after a few secs this message comes up:

An error occurred during the Hud process.
Exception: Access violation
Please restart PokerTracker.

I'm using WinXP and play on Party, and it doesn't matter if I'm at a table or not.
If I add the group with no tables open, it just crashes next time it finds a table.
Only way to get PT3 back running is to delete the new averages group and restart PT3

Any suggestions?

Thx in advance
/Kim

Re: Adding group causes HUD crash

PostPosted: Fri May 09, 2008 9:57 pm
by smather89
Same problem here.

Re: Adding group causes HUD crash

PostPosted: Sat May 10, 2008 10:42 am
by Josh
Please attach your Layout.pt3 file (after using the Tracker menu to change the layout) to a support ticket and reference this thread.

highfalutin