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Error popup

PostPosted: Fri May 16, 2008 9:37 am
by ceca77
Hi, when i launch my PT3 build 1 it shows me a "Fatal hud error" popup wiht the seguent message:

An error occured during the communication process.
Exception : Access violation
Please restart PokerTracker.

When i click OK the program start, and it seems to work fine. HUD seems ok too.

What should i do?

Re: Error popup

PostPosted: Fri May 16, 2008 10:07 am
by Josh
Does this happen often?

Re: Error popup

PostPosted: Fri May 16, 2008 11:14 am
by ceca77
always

Re: Error popup

PostPosted: Fri May 16, 2008 5:27 pm
by Josh
Please enable logging, reproduce the problem, then attach the PokerTracker.log file to a support ticket. Be sure to reference this thread.