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Problem with HUD on Commercial Release

Posted:
Fri May 16, 2008 1:10 pm
by mossback1
Use PT3 Commercial release (paid and registered) with single cash table on Full Tilt -
Performed:
- imported old databases and hands (easy import `From Directory' from C:\)
- settings to my user name (easy using from Settings `Search')
- configured HUD cash/tournaments to display (tabs on main page)
BUT... HUD still keeps disappearing after about 45 hands requiring Resetting every few hands.
Re: Problem with HUD on Commercial Release

Posted:
Fri May 16, 2008 1:24 pm
by YudiKorsow
I started with beta 11 and the HUD did not work for me there either. I opened a support ticket over a week ago and still no fix, even though I paid for the commercial release...
Needless to say I am not a happy customer. Was really looking forward to the HUD....
Re: Problem with HUD on Commercial Release

Posted:
Fri May 16, 2008 5:38 pm
by Josh
Is it the Hud stats for everyone that's disappearing, or just your hero stats?
Re: Problem with HUD on Commercial Release

Posted:
Sun May 18, 2008 1:56 am
by mossback1
I think you are right. I was probably only resetting to get my stats back (haven't played on any cash tables since then). How do I correct this `hero' (?) problem?
Re: Problem with HUD on Commercial Release

Posted:
Sun May 18, 2008 6:17 am
by WhiteRider
This is what Josh is working on, so he's trying to establish the cause.
Re: Problem with HUD on Commercial Release

Posted:
Sun May 18, 2008 4:18 pm
by mossback1
On Full Tilt, playing single cash NL table - problem seems to begin about the 40th hand... this may be the same for tournaments.
Re: Problem with HUD on Commercial Release

Posted:
Sun May 18, 2008 5:00 pm
by franktastic
Fulltilt if a player sitsout their stats also disapear, hero stats disapear after 31 hands.