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Ongame import problems

PostPosted: Sat May 17, 2008 1:35 pm
by mathanos
Hello! I just got the commercial release, so I decided to check out Ongame. Played there for a bit, and it seemed to import allright, but seemingly, it has just stopped imported hands from two of the tables I played at. However, the session length is correct. One table shows as being played for 0,5 hours, 2 hands (my first SB and BB) and 4 hands/hr, while the other has 60 minutes, 38 hands.

I've used PT3 since late March, so I don't really know what this is... and yeah, nothing happens when I refresh or restart PT3.

Re: Ongame import problems

PostPosted: Sat May 17, 2008 2:28 pm
by prajna
Please send this to the support team via the support ticket system and post your pokertracker.log file with it. Its located in c:\Program Files\Poker Tracker 3\pokertracker.log

Support Ticket System

~ Thomas
[Pokertracker support]