PT v 4.11.8 macbook

[zygutis]

It won't import hands and when I try pressing 'stop getting hands' it freezes and I have to force quit.

[kraada]

Please enable logging via Configure -> Options -> Logging Enabled, restart PT4, reproduce this problem ,and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[zygutis]

Sent!