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HUD not working properly

PostPosted: Tue May 20, 2008 1:07 pm
by DallasMackDaddy
I play on Full Tilt using Windows XP and the PT3 HUD is showing stats for the wrong players at the tables. It was working pretty well this weekend but now it displays stats for players that aren't even at the table both when I'm playing at the table or observing the table.

I'm using build 2.

Re: HUD not working properly

PostPosted: Tue May 20, 2008 3:09 pm
by prajna
Please enable logging (configure -> options -> enable logging), and then reproduce the error. Once done, please send the ticket to the support team so we can use it to both solve your problem and fix any potential bugs.

~ Thomas
[Pokertracker support]

Re: HUD not working properly

PostPosted: Tue May 20, 2008 3:33 pm
by DallasMackDaddy
I already had "enable loggin" option running. I don't get any sort of error message. Pokertracker seems to think its working fine. I get stats at all the tables I'm playing but more often than not they are for different players who are playing at different tables.

Re: HUD not working properly

PostPosted: Wed May 21, 2008 10:25 am
by WhiteRider
If you can reproduce this on a single table and attach a screenshot and the log file as requested it will help us work out what is going on.