PokerTracker

I've tried downloading PT with and without Postgre DB.

When I try installing either of them I get on of those "windows encountered an error" pop-ups with the "send/dont send" buttons.

Any ideas here?

This is the file that the message outputs:

<MATCHING_FILE NAME="CutePrinter.exe" SIZE="4377600" CHECKSUM="0x65556B49" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="01/09/2001 14:09:05" UPTO_LINK_DATE="01/09/2001 14:09:05" />
<MATCHING_FILE NAME="idman505.exe" SIZE="2093944" CHECKSUM="0xA615D7E6" BIN_FILE_VERSION="2.0.0.1" BIN_PRODUCT_VERSION="2.0.0.1" PRODUCT_VERSION="2, 0, 0, 1" FILE_DESCRIPTION="Internet Download Manager installer" COMPANY_NAME="Tonec Inc." PRODUCT_NAME="Internet Download Manager installer" FILE_VERSION="2, 0, 0, 1" ORIGINAL_FILENAME="installer.exe" INTERNAL_NAME="installer" LEGAL_COPYRIGHT="© 1999-2006. Tonec, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x20C7B4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.0.1" UPTO_BIN_PRODUCT_VERSION="2.0.0.1" LINK_DATE="06/01/2006 12:26:08" UPTO_LINK_DATE="06/01/2006 12:26:08" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Inkscape-0.46.win32.exe" SIZE="35074836" CHECKSUM="0xF3F78232" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/08/2008 21:25:06" UPTO_LINK_DATE="02/08/2008 21:25:06" />
<MATCHING_FILE NAME="LSNinstall-FreeTrial-3-10.exe" SIZE="9193425" CHECKSUM="0xC0D06574" BIN_FILE_VERSION="2.0.0.24" BIN_PRODUCT_VERSION="2.0.0.24" PRODUCT_VERSION="2, 0, 0, 24" FILE_DESCRIPTION="" COMPANY_NAME="" PRODUCT_NAME="Laser Squad Nemesis Install Program" FILE_VERSION="2, 0, 0, 24" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.0.24" UPTO_BIN_PRODUCT_VERSION="2.0.0.24" LINK_DATE="12/17/2004 08:58:40" UPTO_LINK_DATE="12/17/2004 08:58:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="myspeedpc.exe" SIZE="1457376" CHECKSUM="0xFBB03DA9" MODULE_TYPE="WIN32" PE_CHECKSUM="0x16A5FA" LINKER_VERSION="0x0" LINK_DATE="12/19/2005 18:55:35" UPTO_LINK_DATE="12/19/2005 18:55:35" />
<MATCHING_FILE NAME="PT-Install-v3.00.2.exe" SIZE="5351530" CHECKSUM="0x4E88DCC4" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/24/2007 21:04:29" UPTO_LINK_DATE="12/24/2007 21:04:29" />
<MATCHING_FILE NAME="PT-Install-v3.00.2.pgsql.exe" SIZE="26353468" CHECKSUM="0x4E88DCC4" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/24/2007 21:04:29" UPTO_LINK_DATE="12/24/2007 21:04:29" />
<MATCHING_FILE NAME="setupbwm.exe" SIZE="1599264" CHECKSUM="0x17F71B9A" BIN_FILE_VERSION="2.11.15.0" BIN_PRODUCT_VERSION="2.11.15.0" PRODUCT_VERSION="1.0.1" FILE_DESCRIPTION="" COMPANY_NAME="JDSoft" PRODUCT_NAME="JDSoft Bandwidth Manager" FILE_VERSION="1.0.1" ORIGINAL_FILENAME="stub32i.exe " INTERNAL_NAME="stub32i.exe " LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.11.15.0" UPTO_BIN_PRODUCT_VERSION="2.11.15.0" LINK_DATE="06/16/2000 18:00:04" UPTO_LINK_DATE="06/16/2000 18:00:04" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="SQLEXPR_ADV.EXE" SIZE="246026528" CHECKSUM="0x6ABDBC8B" BIN_FILE_VERSION="0.0.0.0" BIN_PRODUCT_VERSION="0.0.0.0" PRODUCT_VERSION="SQLEVALVER" FILE_DESCRIPTION="Microsoft SQL 2005 Server Express Edition" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft SQL 2005 Server Express Edition" FILE_VERSION="SQLEVALVER" ORIGINAL_FILENAME="SFXCAB.EXE" INTERNAL_NAME="SFXCAB.EXE" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEAAA692" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="0.0.0.0" UPTO_BIN_PRODUCT_VERSION="0.0.0.0" LINK_DATE="06/02/2005 03:17:20" UPTO_LINK_DATE="06/02/2005 03:17:20" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="SvgFactoryInstall.exe" SIZE="218409" CHECKSUM="0xE722B7F4" BIN_FILE_VERSION="1.0.0.0" BIN_PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="SVG Factory Setup" COMPANY_NAME="Reichard Software" FILE_VERSION="" LEGAL_COPYRIGHT="Reichard Software" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.0.0.0" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="02/05/1999 22:07:52" UPTO_LINK_DATE="02/05/1999 22:07:52" />
<MATCHING_FILE NAME="SVGView.exe" SIZE="2387480" CHECKSUM="0x4544206C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x249E7E" LINKER_VERSION="0x0" LINK_DATE="04/05/2005 21:59:12" UPTO_LINK_DATE="04/05/2005 21:59:12" />
<MATCHING_FILE NAME="TotalVectorize.exe" SIZE="3030369" CHECKSUM="0x4C073403" BIN_FILE_VERSION="0.0.0.0" BIN_PRODUCT_VERSION="0.0.0.0" PRODUCT_VERSION=" " FILE_DESCRIPTION="Total Vectorize Setup " COMPANY_NAME="Helmsman, Inc. " PRODUCT_NAME="Total Vectorize " FILE_VERSION=" " LEGAL_COPYRIGHT="Copyright @ 2005 Helmsman, Inc. " VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="0.0.0.0" UPTO_BIN_PRODUCT_VERSION="0.0.0.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="winamp5531_full_emusic-7plus_en-us.exe" SIZE="8990072" CHECKSUM="0x5DB1FE80" BIN_FILE_VERSION="5.5.3.1938" BIN_PRODUCT_VERSION="5.5.3.1938" PRODUCT_VERSION="5.53 Build 1938" FILE_DESCRIPTION="Winamp Installer" COMPANY_NAME="Nullsoft, Inc." PRODUCT_NAME="Winamp Installer" FILE_VERSION="5.5.3.1938" LEGAL_COPYRIGHT="Copyright © 1997-2008, Nullsoft, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8A0B23" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.5.3.1938" UPTO_BIN_PRODUCT_VERSION="5.5.3.1938" LINK_DATE="02/18/2008 21:19:42" UPTO_LINK_DATE="02/18/2008 21:19:42" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="postgresql-8.3.1-1\postgresql-8.3-int.msi" SIZE="24461312" CHECKSUM="0x8AD9C977" />
<MATCHING_FILE NAME="postgresql-8.3.1-1\postgresql-8.3.msi" SIZE="160768" CHECKSUM="0x759FC937" />
<MATCHING_FILE NAME="postgresql-8.3.1-1\vcredist_x86.exe" SIZE="2682880" CHECKSUM="0xF7AC3E41" BIN_FILE_VERSION="2.0.50727.762" BIN_PRODUCT_VERSION="2.0.50727.762" PRODUCT_VERSION="2.0.50727.762" FILE_DESCRIPTION="IExpress Setup" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Visual C++ 2005 Redistributable" FILE_VERSION="2.0.50727.762" ORIGINAL_FILENAME="setup.exe" INTERNAL_NAME="setup.exe" LEGAL_COPYRIGHT="Copyright (c) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x29D69C" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="2.0.50727.762" UPTO_BIN_PRODUCT_VERSION="2.0.50727.762" LINK_DATE="08/04/2004 06:01:37" UPTO_LINK_DATE="08/04/2004 06:01:37" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Boot into safe mode and install pt3 only (without postgresql), and see if that solves the problem. If it does, then install postgresql from the link below:

PostgreSQL 8.3.1 install

btw, safe mode boot: Booting into safe mode

~ Thomas
[Pokertracker support]

Thanks Man,

Will try that as soon as the tourney I'm in is finished

I tried booting in safe mode and it didn't help, any further ideas?

schpat wrote:I tried booting in safe mode and it didn't help, any further ideas?

After this happens, go Start->Control Panel->Administrative Tools->Event Viewer

Look under Windows Logs->System. If there are any errors listed under here, please provide me with the entire details listed.

Best regards,

Derek