Two Problems, 1 HUD, 2 Crashing

I had heard could things about pokertracker2, so I decided to download pokertracker 3 because it seemed to be the better option, I am having a couple problems
1. The HUD only shows stats for my current table. In other words even my own statistics start at (1) each time I join a new table. The database shows all the hands I have played, but the HUD doesn't reflect those values.
2. I had poker tracker crash, forcing me to close pokerstars. I had to force reboot everything, windows couldn't solve any of my problems by ending tasks. I lost a few dollars as well. It wasn't a large amount, but it is extremely frustrating when a program that is supposed to be improving your play is hurting it.
Any reason for these two problems?
1. The HUD only shows stats for my current table. In other words even my own statistics start at (1) each time I join a new table. The database shows all the hands I have played, but the HUD doesn't reflect those values.
2. I had poker tracker crash, forcing me to close pokerstars. I had to force reboot everything, windows couldn't solve any of my problems by ending tasks. I lost a few dollars as well. It wasn't a large amount, but it is extremely frustrating when a program that is supposed to be improving your play is hurting it.
Any reason for these two problems?