My PT3 keeps crashing

[booshiet]

Hi,

Ever since I bought PT3 like 2 wks ago, my PT3 keeps crashing randomly. I never had this problem with PT2. Here is the error msg:

"Error: Access violation at 0x92D37000 (tried to read from 0x92D37000), program terminated."

Then it shuts down, i'd restart and it'd run for another half hour before it happens again.

fwiw I'm running quad core on Vista, using 2 AHK scripts. for some reason after my session if I leave PT3 on with auto import like overnight (while not importing anything) it never crashes. I play on Pokerstars

Please help! Thanks in advance

Ray

[js2002]

My PT3 crashes, too. every hour or so. Where are the right logs? When will this be fixed?

Found the logs: where can i post it?

many errors in there one example:

2008/05/28 22:10:15.171: [00004048][PostgresConnection (Error)] Unable to execute query: COPY holdem_hand_summary FROM STDIN;; Reason: Fatal Error (ERROR: duplicate key value violates unique constraint "hhs-unique_hand_no" CONTEXT: COPY holdem_hand_summary, line 1: "779 400 2 50 1001743488 2008/05/28 16:19:24 2008/05/28 22:10:15 5 5 0 0 10.00 9.80 0.00 0.00 1.00 0...." )

[WhiteRider]

Support system
Thanks.

[scc1006]

i am having the same problem. please post when there is a solution

[kraada]

Please attach your PokerTracker.log file (How To: Enable Logging in PokerTracker 3) to a support ticket.