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Fatal Exception during Auto-Import process

PostPosted: Thu May 29, 2008 2:23 pm
by Sharukh10
PT3 starts up fine, but when i try and import hands I get this error. It loads the hand history file: "PokerStars: Loading hand history file:", but right after that It says

2008/05/29 14:17:47: Fatal Exception during Auto-Import process:
2008/05/29 14:17:47: PokerStars: Stopping auto-import.
2008/05/29 14:17:47: Auto-Import stopped.

Thanks,

Sharukh.

Re: Fatal Exception during Auto-Import process

PostPosted: Thu May 29, 2008 2:31 pm
by WhiteRider
Please enable logging, reproduce the problem and submit your PokerTracker.log to the Support system , and link to this thread.

Re: Fatal Exception during Auto-Import process

PostPosted: Thu May 29, 2008 2:59 pm
by franktastic
I have had this a couple of times as well, but was just gonna wait for the new release as it is only intermittant.

Re: Fatal Exception during Auto-Import process

PostPosted: Thu May 29, 2008 4:07 pm
by WhiteRider
Any info you can give us to help track this down would be really useful, thanks.

highfalutin